We respect your right to privacy. You can choose not to allow some types of cookies. Your cookie preferences will apply across our website.
Last updated: 19.04.2026.
You may cancel your subscription at any time directly through your account settings or by contacting our support team. Once cancellation is requested, automatic renewal will be disabled. Please note that cancellation does not take effect immediately. Your account will remain fully active, and you will continue to have complete access to all premium features and services until the end of your current, already-paid billing cycle.
All fees and payments made for our services are strictly non-refundable. This policy applies because our services provide immediate access to intellectual property, AI computational resources, and digital content upon purchase. We do not issue prorated refunds, partial credits for partially used billing cycles, or refunds for unused portions of any subscription period. Refunds are also not provided for accounts that become inactive or are terminated due to violation of our terms.
If you are a consumer residing in the European Union, you are entitled to a statutory right of withdrawal under applicable consumer protection laws. You may withdraw from this agreement within 14 days of entering into the contract without providing any reason.
However, by accessing premium features, initiating an AI analysis, or consuming any digital content during this 14-day period, you explicitly request the immediate performance and delivery of the service. In such cases, you acknowledge and agree that you lose your right of withdrawal once the digital service or content has been provided, in accordance with EU regulations on digital content.
Payments are securely processed through trusted third-party payment providers. We reserve the right to modify our pricing and fees at any time without prior notice. However, we will not increase the payment you will be automatically charged, without your consent.
If a scheduled payment fails or is declined, we may temporarily suspend or permanently terminate your access to the service until the issue is resolved.
In the event that we discontinue a pre-paid service for which you have unused funds or credits, we will reimburse the proportionate unused amount.
In the event that you are entitled to reimbursement we will inform you through an email. You can inform us of your preferred manner of payment. Depending on the preferred medium of exchange additional fees may apply. We will inform you about the processing time, fees and other conditions. We will process your payment once we have obtained your written agreement on the means of the refund. In any case we will not put any surcharges to the costs of reimbursements of the chosen manner of payment.
If you consider you are entitled to a refund, you may contact us through our usual channels. We will replay in writing and – if approved – we will follow the procedure outlined in the previous paragraph.
We strive to deliver a reliable service at all times. In the unlikely event of a verified technical failure on our side that prevents the successful delivery of a paid AI analysis or report after payment has been processed, we will first make reasonable efforts to provide you with a replacement analysis at no additional cost. If we are unable to resolve the issue to your satisfaction, a full refund for that specific transaction will be issued.
Please refer to the Terms & Conditions for any additional clarifications of this policy.
For any questions about this policy, please contact us at support@micacheck.com